Postuler à Warehouse & Store Operations Associate // Associé(e) aux opérations d'entrepôt et de magasin

Join Our Lachine Team and Help Us Give Treasures a Second Life!

Are you passionate about thrifting, vintage items, sustainability, love unique fashion, and enjoy giving items a second chance? If so, we want YOU to join our vibrant team at Ecodepot Montreal!

Who We Are:
At Ecodepot Montreal, we believe every item has a story to tell and a second life to live. From vintage fashion finds to quirky home decor, our thrift store is a treasure trove waiting to be explored. We're more than just a store – we're a community of eco-conscious individuals dedicated to making a positive impact on the planet, one pre-loved item at a time.

What We’re Looking For:
   • Sales-Minded Individuals: You naturally guide customers toward great finds, highlight the value in every item, and help boost store sales in a friendly, no-pressure way.
   • Customer Service Champions: You enjoy helping customers find their next favorite item and sharing the joy of sustainable shopping. Being bilingual is a must!
   • Enthusiastic Retail Rockstars: You have a love for all things vintage and thrift, with a keen eye for unique pieces.
   • Creative Stylists: You can turn any outfit into a fashion statement and enjoy merchandising displays that catch the eye.
   • Eco-Warriors: You’re passionate about reducing waste and promoting sustainable living.
   • Weekend Warriors: Availability to work weekends and weekdays

Your Role:
   • Curate and Display: Help us keep our store looking fabulous by sorting, pricing, and displaying our eclectic mix of items.
   • Customer Engagement & Sales: Create a welcoming, fun shopping experience—help customers find what they didn’t know they needed, make style suggestions, and promote our best finds with energy and confidence.
   • Sustainability Advocate: Promote our mission of sustainability, encouraging customers to embrace pre-loved fashion and decor.
   • All-Round Retail Tasks: This includes running the cash register, tagging items, organizing racks and shelves, maintaining store cleanliness, and assisting in inventory rotation. Flexibility and initiative are key!
   • Team Player: Work collaboratively with our amazing team to create a positive and energetic store atmosphere
    • Social media posts: Promote on our different social media platforms daily some of the unique treasures we want to share with our community

Perks of the Job:
   • Employee Discounts: Enjoy a generous discount on all our fabulous finds.
   • Creative Environment: Work in a space that encourages creativity, individuality, and fun.
   • Make a Difference: Be part of a movement that promotes sustainability and reduces waste.

Ready to Join Us?
If you’re ready to dive into a world of vintage treasures, help items find a new home, and have fun while doing it, we’d love to hear from you! Send your resume and a brief cover letter telling us why you’re the perfect fit for our team.

Communication bilingue (filtre obligatoire)

Ce poste nécessite des communications quotidiennes en français et en anglais. Veuillez vous présenter dans les deux langues (2 à 3 phrases chacune). This role requires daily communication with customers in both English and French. Please introduce yourself in both languages (2–3 sentences each).

Aisance et organisation au téléphone Phone Confidence & Structure

Vous devez appeler les clients peu après leur réservation. En quelques phrases, expliquez comment vous commenceriez un appel avec un nouveau client. You need to call customers shortly after they book. In a few sentences, explain how you would start a call with a new customer.

Gestion des volumes et organisation Handling Volume & Organization

Ce poste implique de gérer 50 à 80 appels par jour en haute saison. Comment restez-vous organisé(e) et efficace avec un volume élevé de tâches? This role involves handling 50–80 calls per day during peak season. How do you stay organized and efficient when managing a high volume of tasks?

Influence et sauvegarde des emplois (une approche axée sur les recettes) Influence & Saving Jobs (Revenue Mindset)

Si un client hésite ou pense annuler son rendez-vous, comment géreriez-vous la conversation? If a customer is unsure about their booking or considering canceling, how would you handle the conversation?